What is a publisher for?
Posted by Kate on Aug 01, 2012
I think some people may have been surprised to see yesterday’s blog post about self-publishing on the Nosy Crow site.
We are, after all, a publisher (and I am going to concentrate on Nosy Crow as a publisher of “straight books”, whether ebooks or print books, in this post, by the way, not as a publisher of multimedia, interactive apps, which, of course, as many readers of this blog know, we also make).
I had several reasons for asking M G Harris to contribute.
The first was that it was a topical response to a Guardian article about social media as a means of marketing books. Given the experience of the author, the focus was on self-publishing, but the points made seemed pretty relevant to any author, whether self-published or traditionally published, or any publisher trying to use social media to connect with potential readers or advocates. The original article had generated a bit of discussion on Twitter, and M G Harris suggested that she had more to say on the topic than the 140 characters allowed.
The second was that I know her and like her. I have, as she said in the blog post, published her. She’s a shrewd, entrepreneurial business woman as well as an author, and I thought she’d have interesting things things to say.
I knew, though, that she’d be talking about her experience of self-publishing. But I think it is pretty pointless for publishers to pretend self-publishing doesn’t exist. M G Harris one of several authors I know who have tried it with modest success, though as she acknowledges in her blog post, she already had a platform and digital assets like the game that were available because the books to which her self-published book was connected were published “traditionally” by Scholastic.
There are people who think publishers are doomed: sad old dinosaurs lumbering around the end-game landscape of a Jurassic industry.
Of course, I believe in our role as a publisher. But, when self-publishing, particularly self-epublishing is cheap and easy and has lost so much of its stigma, I think that publishers need to be able to answer the question: what is a publisher for? To paraphrase Lytton Strachey, I think that every publisher has to be able to answer how we have a right to “interpose” ourselves between the author and the reader.
I believe that Nosy Crow brings several things as a publisher, and that, because of them, we have earned that right to “interpose”:
CREDIBILITY
We select what we publish. Yesterday (I am on holiday – see the picture above of me and Adrian working), I immediately rejected three books sent to me by agents. I’ve no idea how many books were rejected by people back at the office. If yesterday was like any other day, we’ll have received between 10 and 20 unsolicited manuscripts. We are asked to consider for publication perhaps 6,000 books per year. This year, we will publish just over 30: we publish around half a per cent of what we are offered. But selection is only valuable if your selection is credible. At Nosy Crow, we believe in the judgments we make. Of course, we get things wrong: maybe we don’t like books that go on to be successes (though actually I can’t think of any right now); maybe we think things are promising that don’t then quite shape up the way we hope they would or sell the way we hoped they would; maybe we aren’t quite fast enough in our response to unsolicited manuscripts and they go elsewhere… I am not saying we’re perfect, but we set out to create a list of high-quality, child-focussed and parent-friendly books and apps. I think we’ve done that, and are increasingly recognised for doing so. We are building a brand that has meaning and reputation, and each book we publish benefits from that brand.
MAKING BOOKS BETTER
The idea that publishers sit twiddling their thumbs, waiting for a book to appear so that they can slap a cover on it and sell it is, in my experience, not one that reflects reality (though it’s one that I know that some people have). Nosy Crow, to a greater or lesser degree depending on the kind of book and the nature of the material we receive, intervenes in the content of the book. In my own experience, children’s publishers do this more than adult publishers, and perhaps Nosy Crow does it more than many publishers. I’m not talking about correcting punctuation and spelling mistakes here, though we do that too. I am talking about suggesting rewrites and restructures; suggesting changes to, or the elimination or addition of, plot-lines and characters and pieces of artwork; work on scansion and rhyme and the register of the language used; work on making sure that the page-turns in a picture book work with the sense of the story, so that each spread is a reveal. I am talking about making the book as good as it can be. This can be a frustrating and challenging process on both sides: we are pretty demanding, and if we really don’t think something’s working, we will ask the author or illustrator to do it again (and again and sometimes again) until we feel it is right. Sometimes we work on things directly ourselves, rewriting for authors with their agreement and doing detailed Photoshop work on artwork. We respect our authors and illustrators and their creative integrity, but we roll our sleeves up and change, or help them to change, their work in ways that we think make it better and more likely to be commercially successful.
We also want books to look and feel as good as they can, and spend time, money and effort on creating what we think are arresting covers that communicate to their audience of potential buyers. We choose formats for board books and picture books that we think suit the artwork style and age-group, and worry away at paper finishes, board weight, foil, spot-UV and matt lamination to ensure that, within financially viable limits, we have a physical product that is as attractive as we can make it.
It’s maybe worth saying at this point that sometimes we not only make books better… we quite simply make them. In our first year of publishing (2011), we wrote almost half of the illustrated books we published ourselves, working with illustrators and paper engineers to create the books. We often suggest ideas for series, for format and for sequels to authors and illustrators. We work hard to earn our own seat at the creative table.
ACCESS TO CUSTOMERS
The lowest-risk way to self-publish is to self-epublish. Of course ebooks are important, but last year in the UK children’s market they accounted for about 2% of the market by volume and 1% by value. And many of those ebooks are being read by adults (cult titles like The Hunger Games trilogy count as children’s books and are heavily read by adults).
To access the vast bulk of the children’s market, you still need printed books.
Our ebooks are sold by etailers.
Our print books are stocked and sold by etailers, supermarkets, bookstore chains, independent bookshops, toy stores, and gift and museum shops, book clubs, book fairs, display marketing companies and catalogue companies. We have, or have access to, an infrastructure that supports selling to them, supplying them, invoicing them and collecting money from them. We have a critical mass of titles and a reputation that means it’s worthwhile to them to deal with us.
We also have an international presence. We have relationships with Candlewick (on illustrated books) in the US and Canada and with Allen and Unwin in Australia. We have sold rights to our books in 18 languages so far, and we have close relationships with several continental European publishers who publish many of our books in translation.
We sell rights to books in other media and formats too: yesterday I was negotiating a deal with an educational publisher for educational rights in one of our titles, and with a theatre company for stage rights in another.
We’ve had great coverage in the trade press in the UK and the US, and in France and Germany too, and have had industry recognition in the form of our Independent Publishers Guild awards for Children’s Publisher of the Year, Newcomer of the Year and Innovation of the Year.
We think up, design and, where necessary, print marketing material including catalogues, rights brochures, point-of-sale material; posters, badges, and packs to enable bookshops to run children’s events themed round our books.
We secure (and pay for – see below) promotions with relevant retailers.
ACCESS TO CONSUMERS
Before you can access consumers, you have to understand them. When we take on a book at Nosy Crow, we have an idea of the child – age, gender, interests – that we believe is the core reader of that book. If we don’t know who a book is for, we don’t take it on. We then try to make sure that everything about that book – the cover, the title, the type-size, the word-count – “speaks to” that core reader. We know that there are children who are not our vision of the core reader who might enjoy that book, but I think we have to get it right for that core reader. Of course, because we’re a children’s book publisher, and because the number of books that children buy for themselves is, in the context of the overall market, negligible, we are also trying to appeal to gatekeepers – parents and other relatives, mums buying a birthday present for the child whose party their own child has been invited to, teachers and librarians.
We use social media to raise awareness of our books among adult buyers. We have over 11,000 followers on Twitter and 1,800 or so likes on Facebook. Of course some of these people are people in the industry but many are parents, grandparents, librarians and teachers and, of course, authors and illustrators, any of whom might want to buy our books. We also have a lively website (as you may know, if you’re reading this blog). In the last 12 months, we’ve had over 100,000 unique visitors viewing over half a million pages. We are connected to a network of bloggers, who raise awareness of our books for their often highly specialised audiences.
We also have access to traditional media – and we certainly still think that traditional media is important, and see the impact on sales of really favourable reviews. Our books and apps have been reviewed and featured in national broadsheets (like, recently, The New York Times and The Guardian) in mass-market papers, in parenting magazines, and on radio.
We arrange for authors to attend literary festivals and other events to meet their readers and potential readers (you can find out what the next ones are at the bottom of our home page in the “Come and Meet Us” section).
EXPERTISE
All of this takes skill and expertise. We think we are good at judging, good at shaping, good at marketing and publicising and good at selling. Many of us at Nosy Crow have been doing this for years. When we assess a book for publication; change the positioning of the eyes on a rabbit by less than a millimetre; review the match between typography and artwork on a cover; or negotiate a rights deal we are drawing on years of knowledge and experience (over quarter of a century in my case alone).
TIME
Did I say I was on holiday? Spelling doesn’t get corrected; books don’t get printed and reprinted; ebook files don’t get made; bibliographic data doesn’t get communicated; Frankfurt book fair brochures don’t get written and designed; review copies don’t get sent out; rights sales don’t happen and get recorded; authors don’t get booked for literary feestivals; tweets and blog posts don’t get posted without the expenditure of a lot of administrative and other time. Some of this work is pretty dull, actually. We don’t mind. It’s our job. And we love what we do. But it takes time, and time is something that many authors don’t have, even if they have the inclination to take on these tasks. What time they do have, they want to spend writing or illustrating: it’s probably what they do best.
MONEY
As publishers, we take the financial risk. We pay our authors and illustrators advances up-front. We pay for covers to be designed. We pay printers for proofs and stock. We pay for the promotional slots that retailers offer us. We pay our own staff to make books the best they can be and to market and publicise our books. We pay for print and online marketing. We pay for stands, accommodation and travel to international book fairs.
And we pay for all of this before a single copy has been sold.
Then we pay to have our books in a warehouse. We pay to have our books sent out from the warehouse, to be invoiced, and for the debt to be collected. We pay to send authors to literary festivals. We pay to post copies to reviewers.
The financial risk, as I say, is ours. And we often take it on authors and illustrators with no track-record whatsovever – authors like Helen Peters and Paula Harrison, both published within the last few months; both of whom were “slush-pile” finds; and both of whom have been promoted by major UK retailers and sold internationally.
If we sell no copies, or fewer copies than we thought we would, we still bear many of those costs.
I know that epublishing eliminates some of these costs (the print and distribution element) but (a) that is a small part of the whole set of costs (around 9% of the cover price in the example of a typical children’s paperback fiction example I’ve just been working on) and (b) as I have said, just 2% of the children’s books sold last year in the UK were ebooks.
As an independent company, incidentally, we have an even more acute sense than perhaps is the case in the corporate world that the money we spend on acquiring and publishing books is money the shareholders could otherwise spend on cheese or cake or shoes for our kids.
As a publisher, we believe we use our brand, skills, knowledge, time and money to enable an author or illustrator to sell the best possible product in more places to more people than the author or illustrator would be able to do if they were working alone. We do this, we think, to the greater financial benefit of the author or illustrator than they would achieve should they choose to self-publish, while allowing the author and illustrator to focus on the thing they set out to do: to create a book.

Comments (16)
I really enjoyed this post. Pretty much sums up what we do for a living. Hope you are enjoying the holiday!
Nikos Wednesday August 1, 2012 #
I was nodding my head off at the line about adjusting the eyeline of a rabbit! So many people don’t realise the endless rounds of perfecting that a book goes through before it hits the shelves.
I have a writing blog and one of the questions I’m frequently asked is whether it’s worth seeking a publisher. I’ve been traditionally published and I also self-publish (in print as well as pixels) and I always advise writers who are serious about creating good books to seek an agent – and by connection a publisher.
The search may come to nothing if they’re too green or not quite right for current tastes, but if they don’t try they might miss an enriching experience – both for their book and for their development as a writer. And of course a publisher with the right connections for their type of book can make a big difference when it sets sail in the big wide world.
Roz Morris Wednesday August 1, 2012 #
Thank you for allowing us to ‘walk a mile in your shoes.’ A publisher’s life is not all leisurely reading and fancy teas. And maybe the quickest way to learn this is to self publish a book.
Anjali
Anjali Amit Wednesday August 1, 2012 #
Thank you, Anjali. I LOVE the idea of a life of leisurely reading and fancy teas, though we do try hard to keep up the cake quota in the office.
Kate Wednesday August 1, 2012 #
Such a good summing-up of the relationship a publisher has with the creation and support of a book and the author/illustrator/designer/distribution team.
Gosh… I hope you can be my publisher one day!
June Wednesday August 1, 2012 #
Co-incidentally, found this on Twitter:
https://twitter.com/DonaldThomas19/status/230685625760759808/photo/1
As it’s Twitter, it might just disappear, but it’s a George Bernard Shaw quote: “I object to publishers: the one service they have done me is to teach me to do without them. They combine commercial rascality with artistic touchiness and pettishness, without being either good business men or fine judges of literature. All that is necessary in the production of a book is an author and a bookseller without the intermediate parasite”
However, also found this blog post by British author Joanna Penn, explaining why she’d signed up with a US agent in the expectation of being traditionally published, after successfully self-epublishing: www.thecreativepenn.com/2012/07/30/literary-agent/
Kate Wednesday August 1, 2012 #
As a debut author plucked from the slushpile by Nosy Crow, I’m extremely grateful for everything they have done for me over and above editing and printing the books: the covers, a video, author events, glossy magazine photoshoots, website, cake, and making a fabulous piece of jewellery. The book which I wrote for my daughter’s birthday is now sold around the world and has been translated into several other languages. None of this would have been possible without Kate and the team. I know that I do my bit to support with social media and school visits, but it’s a tiny part of the whole effort which they do so well.
The messages I get every day on the website from young readers are fantastic, and thanks to Nosy Crow some of them are chosing to read an adult-sized book for the first time. I find that overwhelming.
Long live the publisher!
Sue Ransom Wednesday August 1, 2012 #
Gosh, Sue, thank you! This authorial feedback is really what it’s all about. Feel quite lumpy-throaty! For the rest of you, Sue’s book, the tween/YA romantic fantasy, Small Blue Thing, was Nosy Crow’s very first book, published in January 2011. We’ve published the two subsequent books in the trilogy and we look forward to publishing Sue’s fourth book next year.
Kate Wednesday August 1, 2012 #
One of the most important things that publishing companies do is to ensure great literature is read across generations. Self-publishing is ephemeral – once the author dies their work dies with them because there is no-one to continue to invest in its preservation and promotion. The only reason we know about those great works of literature that were originally self-published is that they were picked up by a publishing company.
Judith Harvey Wednesday August 1, 2012 #
I very much recognised the things you said about expertise and making books better. I value working with others who are expert at what they do. So many elements of books I have written and illustrated have benefitted from suggestions and contributions from talented editors and designers. I’ve worked with some brilliant people who – with a small but acute tweak or observation, or sometimes a complete reworking of a section or passage – have absolutely made the finished work what it is, with contributions that are part of it’s character.
I enjoy working with others who know what they are doing and why. It’s the best fun! Also I have only realised recently how much of my work actually celebrates this, often featuring large groups of characters!
And of course it’s lovely to be able to say this on the day my new book is published!
Thank you Kate and Camilla and all the Crows!
Penny Dale Thursday August 2, 2012 #
Thank you, Penny. I know you’ve had the opportunities to work with some great editors in your career and it is terrific to see someone with your own experience and expertise embracing a collaborative creative approach with publishers. Congrats on the publication of the lovely Dinosaur Zoom! today!
Kate Thursday August 2, 2012 #
Harold Underdown’s summary of what a publisher does is good:
http://www.underdown.org/publisher-expertise.htm
Kate Thursday August 2, 2012 #
Hi Kate,
As a children’s book editor who works for one of the big ‘dinosaurs’ I loved your post, particularly your take on making books better and credibility. I often find myself explaining to would-be authors (usually at dinner parties) why they should seek out a publisher, or at least an editor, before considering self-publishing, and you’ve summed it up perfectly. What I love most about my job is the creative relationship with an author – the discussions about structure, plot, pacing, character, typeface, whether the cocker spaniel really does look like a cocker spaniel and who is the right illustrator for a text; the endless questions, and suggestions, and questions again, until the story has grown far beyond what the author ever imagined it could be, and like a proud parent they produce it with a flourish, just as pleased with its flaws as its beauty.
In terms of the digital space, I feel a little like a mole that has been forced to emerge from my lovely, warm, word-filled den armed only with a red pen. It is both daunting and exciting. But my role as editor, reader, mentor and friend will never change.
Nosy Crow straddles the digital and print worlds remarkably and I congratulate you on your vision.
Katrina
Katrina Lehman Wednesday August 8, 2012 #
This comment came in from an author who called herself/himself only "P". Because the comment was so long, our website refused to accept it, but I've managed to add it. Unfortunately, that makes it look as if I wrote it. I didn't.
"I'm an author from somewhere in Europe. My debut was published by an esteemed literary publisher earlier this year. It's been tough.
Though I think my publisher and her staff are very sympathetic, extremely hardworking people, I have been disappointed by the job they've done.
Perhaps some of my disappointments can be of use for other publishers to ameliorate their strategy if not their expectation management for their more ambitious authors.
Let's start with what went wrong.
After the book was printed, they sent it to reviewers. Some reviewed it, most didn't. They sent it to agents to try and sell it to booksellers. Some bought it, most didn't.
That's basically all they did to promote it. No advertisements – not even on Facebook or Google – no strategic use of social media, nothing.
Articles in (national) media outlets were mostly because of my network from my days as an ad woman. I'd estimate 7 out of 10 of those interviews/articles were because of my efforts instead of the publisher's.
(Can I remind everyone I did all the extra effort and STILL ended up with only 10% of the net sale?)
Yet prior to publishing it, I was told they would take care of marketing and advertisements. They would 'put my book out there'.
Movie rights. I gave those away because they knew people in the film industry. Months later, they put out the question: did I perhaps know people in the movie industry?
Of course, there is a distinct possibility my book just wasn't any good– even though everybody at the publishing firm and yours truly believed in it. And rightly so, I still think. Seeing the trifle turning into humongous hits the quality may not even have been that important.
Becoming rather nervous about the way my hard word turned out, I asked if they had a marketing plan. No. They did have a publishing plan. It was half a page long.
Ebook rights. All the effort that's gone into improving and selling the book has already been done. Why, then, would I still receive only 20% of the net sales? Shouldn't it be the other way around?
My publishers' argument: we too, get only 20%, after subtracting all the costs. All the costs? Where does the 60% go to? Apple? Your USB cables?
It's deeply disheartening.
On to what they did right.
- They gave me and my book a chance, in a market that's spiralling down. For that I will be eternally grateful.
- They put up an advance (of 1500 euros).
- They helped me improve the book. I cannot express the gratitude I feel for my amazing editor, her keen eye, her patience and for what I've learned. It's been amazing.
- They did, I sincerely believe that, their best.
But their best was not good enough. Besides the joy and exhilaration of the first few months prior and right after the premiere, and the joy of having become at least a slightly better writer, my two years of work have not been worth it.
I think the novel deserved a bigger audience and I think I deserved a little more money for all my hard work.
I can't say I've found the determination after my first to put up another two to three years of work and have this as a result. Which is a pity: I think I've got some pretty good stories to tell.
So here's what I'm doing. I have not signed a contract for my second novel. We can do that later. I was too keen, I think.
Hard as it may be right now, I'm inching my way through my second manuscript. Writing is not nearly as much fun as on the first one. (Quit? What else would I do with my life?)
I will try and finish it, knowing it's very likely to be the last book I'll write. I cannot keep up with this life of disappointments, of not making any money."
Kate Sunday September 2, 2012 #
Thanks so much for that in-depth description. It’s a great reminder of why we may want to be traditionally published. Sure, as a writer I wouldn’t get as much money as I would self publishing, but I’d have all that support and expertise backing me up!
A. Colleen Jones Friday January 18, 2013 #
9 months after I posted this, Sarah McIntyre posted a blog post about what authors want from publishers which brings a different perspective to the question of what a publisher is for:
http://jabberworks.livejournal.com/556512.html
Kate Wilson Monday April 22, 2013 #